"Perfect service and quirky but steeped in history decor"5 of 5 stars Reviewed 15 August, 2017 on tripadvisor
Mercure is perfectly located in the centre of the city and is great value for money. The curious tavern is attached to the hotel and has a spectacular look down glass view of the caves. The decor of the hotel is beautiful and the amenities modern and clean. The staff was extremely courteous and helpful. We loved our stay there.
"Most helpful and attentive staff"5 of 5 stars Reviewed 14 August, 2017 on tripadvisor
We visited this hotel for one overnight stay. The staff welcomed us as we arrived and directed us to our room. The rooms were decorated uniquely and a talking point. The stay was very relaxed ending with a fabulous breakfast. We had a fabulous stay here.
"Very comfortable"4 of 5 stars Reviewed 10 August, 2017 on tripadvisor
My wife and I stayed one night after visiting Nottingham for the football. The hotel is right in the city centre and parking is a short distance away (but literally no more than 2 minutes' walk). Our room was very comfortable and nicely decorated. Given the location of the hotel, there was quite a bit of noise coming in from outside, but once the windows were closed it wasn't intrusive, and the air conditioning offset any loss of coolness caused by closing the windows. If that wasn't enough, the hotel had kindly provided earplugs should guests need them.
Breakfast the following morning was very nice and they had kindly provided plentiful gluten-free options for my coeliac wife (we had warned them in advance). Even better, they didn't make anything of the fact that she required gluten-free food (sometimes she gets a little embarrassed about the fuss some hotels make of the fact that they are doing something special), so a big thank you from us.
All the staff we encountered were friendly and helpful. We have nothing bad to say and would recommend this to anyone looking to stay in Nottingham city centre. The price was very reasonable too!
"Business trip"5 of 5 stars Reviewed 7 August, 2017 on tripadvisor
Excellent location for Nottingham city centre. Lovely hotel, rooms are spacious and comfortable. Staff on reception very helpful. There is a pub next door serving good food, and plenty of places to eat and drink nearby.
"Will use this hotel again."4 of 5 stars Reviewed 4 August, 2017 on tripadvisor
Excellent...throughout our two night stay. The reception staff were very helpful....the room was a decent size...very clean......breakfast offered good value with a decent selection.........very well located for bars and restaurants...(pop next door to the adjoining Curious Tavern Bar if you like your real ale).......Will definitely use this hotel again when we next visit Nottingham.
"Great Value for money city centre hotel"4 of 5 stars Reviewed 24 July, 2017 on tripadvisor
This is a slightly unique property in that it has its own very personal character.
I thought it was a great place and very good value.
The car parking is a bit of a walk and its not the easiest to find.
However, it is definitely worth a second trip.
"Linda"5 of 5 stars Reviewed 11 July, 2017 on tripadvisor
Very Helpful and friendly staff, modern decor but kept the local history of the hotel.Location is excellent within walking distance of both railway and coach station, Restaurant had plenty of choice for breakfast.
"Excellent :)"5 of 5 stars Reviewed 27 June, 2017 on tripadvisor
Chose the Mercure Nottingham for a weekend away with my partner.
Contacted hotel ahead of visit regarding parking and had a swift reply suggesting one of two places. The one we chose was literally around the corner from the hotel and a discount applied with the hotel.
On arrival the staff on reception were extremely helpful and friendly. I had emailed ahead to ask for a ""quirky"" room for the price paid as it was my partners birthday and they upgraded us to a fabulous suite (Room 503) free of charge.
The room was great, decor fabulous & spotless. Mini bar, dressing gowns, iron & ironing board, safe, hairdryer, air con, all that would be needed for even the fussiest guest.
Apologies made on arrival as the kitchen was closed due to a power problem but there was so much choice in places to eat we did not see this as a problem.
There is a quirky little bar adjacent to the hotel (can be accessed directly from the hotel foyer), called The Curious Tavern which was nice with good service.
Recommend the ""Boiler Room"" across the road from the hotel if you fancy something a little different as far as bars go.
We will definitely visit again.
"Got a free upgrade! Woohoo!"5 of 5 stars Reviewed 26 June, 2017 on tripadvisor
I'd booked this hotel online and choose it specifically because of its location and price. £139.95 for a Saturday night only which I thought pretty good. We were staying for my husband's birthday so we're really pleasantly surprised to arrive and be told we'd been upgraded to a bigger suite. They didn't know it was a celebration either!
The hotel is ideally placed within The Lace Market area in central Nottingham, an easy 15 minute walk from the station! And I've gotta say, from the entrance reception right throughout this hotel, it's beautiful! Quirky yet tasteful decor, great signed celebrity photos up the old oak staircases and our room was excellent! Oh and air conditioning, which was a god send this weekend! The room itself wasn't big but it had everything we needed for a one night stay!
I would definitely recommend this hotel to anyone and should we find ourselves in Nottingham again, this will be my first choice!
"Great Weekend"5 of 5 stars Reviewed 26 June, 2017 on tripadvisor
From checking in to checking out every thing was seamless, we arrived early no problem , our luggage was stored and we went to the bar for a coffee!!! About 30 minuets later I went to reception to tell them we were popping out to the shops and the receptionist said " Your room is ready now madam you have been upgraded " . CHING, what a lovely surprise , the room was lovely and what a cozy bed . The evening meal was 4 Star and the breakfast will please every one , hot full English to continental loads of fruit and tea and coffee served to you . It wasn't rushed and doesn't finish until 11 am. At checkout they ordered a taxi for us and even loaded our luggage, so from giving us maps and direction on arrival to a lovely send off what more could we have asked for. Super friendly and efficient staff will defiantly stay again .So thank you Mercure one and all .x
"An Awesome Weekend In Nottignham"5 of 5 stars Reviewed 21 June, 2017 on tripadvisor
Fabulous service in a funky yet quaint hotel, great facilities. The room was amazing, the service second to none. An understated location that means this is a hidden gem. We loved it so much we have already booked our next visit.
"One of the best!"5 of 5 stars Reviewed 4 June, 2017 on tripadvisor
We cannot fault the hotel at all. The staff were lovely, the privilege room we had was great and the complimentary soft drinks and toiletries etc were the most generous that we have ever experienced in the Accor group of hotels. The breakfast was superb with a wide variety of choice and with a freshly cooked and very hot buffet selection, so often in other hotels the food has been lying there for ages and luke warm so full marks for that. The location of the hotel is perfect being close to all the city centre amenities and public transport. Our room on the third floor (305) was very quiet we hardly heard a sound over the three nights we were there. We will definitely return in the future.
"All round lovely hotel"5 of 5 stars Reviewed 26 May, 2017 on tripadvisor
After booking a room for 4 (a double bed and a pull out bed), we got upgraded to two rooms with double beds which was a lovely as it meant it was very spacious.The lady who contacted me regarding my booking also said she would try and get the rooms next to one another, which they were. Check in was quick and easy, there was also a lift up to the rooms on the higher floors. The room I stayed in had a ginormous bed, and complimentary drinks in the fridge, and they were both lovely and clean! The hostel is situated in Hockley which is a really good area for bars and speakeasys, which is what we went for, but also very close to the shopping centres too and the arena. If you have to park in the city, they give you money off your parking ticket. I would 100% stay again, and also recommend this place to others.
"Great Location for Business and Pleasure in Nottingham"5 of 5 stars Reviewed 22 May, 2017 on tripadvisor
Great location in the Lace Market area of Nottingham - beware my Sat Nav sent me on a strange route via pedestrian precincts to the Lace Market Car Park, which is located 2 mins walk from the hotel.
The hotel is a lovely mix of traditional and contemporary with a twist.
I have a Silver Accor Membership card and check-in was a swift and easy as usual (however there was no pre-online check-in facility). The upgraded room was a pleasant surprise and the usual welcome drink voucher was just the ticket after a hard day's work.
Room was a large Executive Double Room on 5th Floor and was spacious comfortable and well presented with complimentary, bathrobes, slippers, soft drinks, etc. With the space available in the bathroom the hotel could have taken this to the next level rather than the standard (and perfectly acceptable) fit out that was done in there.
Buffet Breakfast was great - just this thing after a good morning workout in the small, but surprisingly well stocked gym. I held business meetings in the 1822 bar which was a perfect location and the complimentary late check-out at 2pm was ideal to set me up for lunch in the Curious Tavern on the ground floor. This is a separate business, but the staff at the Mercure have a good relationship with the team there to make it all pretty seamless.
Car park ticket validated on check-out and a fantastic rate of £10 for 24 hours in the car park. Sat Nav behaved on the way out of the car park to the main road home and all in all a great experience.
Top of my list for my next business or leisure trip to Nottingham!
"Very welcoming !!!"5 of 5 stars Reviewed 17 May, 2017 on tripadvisor
The hotel is just perfect the rooms are very cosy and comfortable bed decor is out this world very clean and a great bar,to chill and relax the breakfast tops it all too.The hotel is right in the middle of everything shopping,Bars Restaurants night life if you want it and just down from it is the motorpoint arena and also the Staff and management are very welcoming !!!