"One night stay"5 of 5 stars Reviewed 25 August, 2017 on tripadvisor
Lovely clean room, great location and staff were friendly and very helpful. Ideal for a weekend stay or a business trip. Great selection at breakfast. Would definitely recommend to friends and family.
"Great location , friendly staff and great value for money!"5 of 5 stars Reviewed 24 August, 2017 on tripadvisor
Me and my partner stopped here for a last minute night away and it was everything that we wanted . We went for the king size standard room and the bed was definitely king size! It was huge and very comfy. The bathroom was lovely and it was a nice touch with having robes. The room had quirky features and a espresso machine and complimentary drinks - hot and cold . It was a quiet stay aswell which surprised me with the central location. Breakfast was standard and small but had everything that you wanted
I can't not fault anything about this hotel - will definitely return and I recommend it for anyone who wants a high quality value for money place to stay in Nottingham city centre.
"Wedding Celebration Party"5 of 5 stars Reviewed 21 August, 2017 on tripadvisor
From the initial meeting with Chris to discuss our Wedding Celebration party to checking out after the party, the service was highly professional yet very personal. We can't speak highly enough of all the team, the quality of the buffet, and the superb overall experience. The whole evening was the icing on the cake for us. Well done Chris and the team!
"Great stopover, impressed enough to write a review"5 of 5 stars Reviewed 21 August, 2017 on tripadvisor
Very happy customers. Only encountered people who wanted to help.
Great location, great bathroom and shower pressure, lovely building. All good on look, feel and atmosphere. I cannot really imagine a better 4 star experience for the price - I thought it was very good value for a city centre hotel.
Staff very helpful, both in a normal service and especially in two areas. We needed food booked separately and lots of ingredient lists for breakfast due to severe allergies and they went a step further providing allergen breakfast cereals for us, they proactively checked for us and we could not have asked for more.
Secondly our car got stuck in Stoney Street car park due to a massive fire and they quickly took in our bags and checked availability for an extra night if it had been necessary. Thank you.
Also, National Videogame Arcade is literally 20 seconds away across the road. Our kids were very happy.
"Lovely"5 of 5 stars Reviewed 20 August, 2017 on tripadvisor
Stayed with wife and grandaughter for a Saturday night having had my retirement celebration nearby.
Was concerned about state of rooms and noise levels.
I can say we had no such problems. Nice evening meal in restaurant. Got free breakfast to come.
Was really impressed with room and reception staff.
Would stay again.
"Perfect service and quirky but steeped in history decor"5 of 5 stars Reviewed 15 August, 2017 on tripadvisor
Mercure is perfectly located in the centre of the city and is great value for money. The curious tavern is attached to the hotel and has a spectacular look down glass view of the caves. The decor of the hotel is beautiful and the amenities modern and clean. The staff was extremely courteous and helpful. We loved our stay there.
"Most helpful and attentive staff"5 of 5 stars Reviewed 14 August, 2017 on tripadvisor
We visited this hotel for one overnight stay. The staff welcomed us as we arrived and directed us to our room. The rooms were decorated uniquely and a talking point. The stay was very relaxed ending with a fabulous breakfast. We had a fabulous stay here.
"Very comfortable"4 of 5 stars Reviewed 10 August, 2017 on tripadvisor
My wife and I stayed one night after visiting Nottingham for the football. The hotel is right in the city centre and parking is a short distance away (but literally no more than 2 minutes' walk). Our room was very comfortable and nicely decorated. Given the location of the hotel, there was quite a bit of noise coming in from outside, but once the windows were closed it wasn't intrusive, and the air conditioning offset any loss of coolness caused by closing the windows. If that wasn't enough, the hotel had kindly provided earplugs should guests need them.
Breakfast the following morning was very nice and they had kindly provided plentiful gluten-free options for my coeliac wife (we had warned them in advance). Even better, they didn't make anything of the fact that she required gluten-free food (sometimes she gets a little embarrassed about the fuss some hotels make of the fact that they are doing something special), so a big thank you from us.
All the staff we encountered were friendly and helpful. We have nothing bad to say and would recommend this to anyone looking to stay in Nottingham city centre. The price was very reasonable too!
"Business trip"5 of 5 stars Reviewed 7 August, 2017 on tripadvisor
Excellent location for Nottingham city centre. Lovely hotel, rooms are spacious and comfortable. Staff on reception very helpful. There is a pub next door serving good food, and plenty of places to eat and drink nearby.
"Will use this hotel again."4 of 5 stars Reviewed 4 August, 2017 on tripadvisor
Excellent...throughout our two night stay. The reception staff were very helpful....the room was a decent size...very clean......breakfast offered good value with a decent selection.........very well located for bars and restaurants...(pop next door to the adjoining Curious Tavern Bar if you like your real ale).......Will definitely use this hotel again when we next visit Nottingham.
"Great Value for money city centre hotel"4 of 5 stars Reviewed 24 July, 2017 on tripadvisor
This is a slightly unique property in that it has its own very personal character.
I thought it was a great place and very good value.
The car parking is a bit of a walk and its not the easiest to find.
However, it is definitely worth a second trip.
"Linda"5 of 5 stars Reviewed 11 July, 2017 on tripadvisor
Very Helpful and friendly staff, modern decor but kept the local history of the hotel.Location is excellent within walking distance of both railway and coach station, Restaurant had plenty of choice for breakfast.
"Excellent :)"5 of 5 stars Reviewed 27 June, 2017 on tripadvisor
Chose the Mercure Nottingham for a weekend away with my partner.
Contacted hotel ahead of visit regarding parking and had a swift reply suggesting one of two places. The one we chose was literally around the corner from the hotel and a discount applied with the hotel.
On arrival the staff on reception were extremely helpful and friendly. I had emailed ahead to ask for a ""quirky"" room for the price paid as it was my partners birthday and they upgraded us to a fabulous suite (Room 503) free of charge.
The room was great, decor fabulous & spotless. Mini bar, dressing gowns, iron & ironing board, safe, hairdryer, air con, all that would be needed for even the fussiest guest.
Apologies made on arrival as the kitchen was closed due to a power problem but there was so much choice in places to eat we did not see this as a problem.
There is a quirky little bar adjacent to the hotel (can be accessed directly from the hotel foyer), called The Curious Tavern which was nice with good service.
Recommend the ""Boiler Room"" across the road from the hotel if you fancy something a little different as far as bars go.
We will definitely visit again.
"Got a free upgrade! Woohoo!"5 of 5 stars Reviewed 26 June, 2017 on tripadvisor
I'd booked this hotel online and choose it specifically because of its location and price. £139.95 for a Saturday night only which I thought pretty good. We were staying for my husband's birthday so we're really pleasantly surprised to arrive and be told we'd been upgraded to a bigger suite. They didn't know it was a celebration either!
The hotel is ideally placed within The Lace Market area in central Nottingham, an easy 15 minute walk from the station! And I've gotta say, from the entrance reception right throughout this hotel, it's beautiful! Quirky yet tasteful decor, great signed celebrity photos up the old oak staircases and our room was excellent! Oh and air conditioning, which was a god send this weekend! The room itself wasn't big but it had everything we needed for a one night stay!
I would definitely recommend this hotel to anyone and should we find ourselves in Nottingham again, this will be my first choice!
"Great Weekend"5 of 5 stars Reviewed 26 June, 2017 on tripadvisor
From checking in to checking out every thing was seamless, we arrived early no problem , our luggage was stored and we went to the bar for a coffee!!! About 30 minuets later I went to reception to tell them we were popping out to the shops and the receptionist said " Your room is ready now madam you have been upgraded " . CHING, what a lovely surprise , the room was lovely and what a cozy bed . The evening meal was 4 Star and the breakfast will please every one , hot full English to continental loads of fruit and tea and coffee served to you . It wasn't rushed and doesn't finish until 11 am. At checkout they ordered a taxi for us and even loaded our luggage, so from giving us maps and direction on arrival to a lovely send off what more could we have asked for. Super friendly and efficient staff will defiantly stay again .So thank you Mercure one and all .x