Reviews

Exceptional

8 of 10 stars review on Booking.com - 08 Nov 2022

Quirky decor and the friendly staff

by Hayley, United Kingdom

Brilliant hotel and friendly staff

5 of 5 stars review on TripAdvisor - 06 Nov 2022

Brilliant hotel me and my partner came for a one night stay for a concert and booked fairly last minute as decided to stay in notts for the night as a treat. As soon as we entered the reception looked lovely! And the staff were even friendlier unfortunately I didn’t get any of their names but all staff were very lovely and very chatty while checking in and out of the hotel! On arrival we found that we had received a free upgrade which was a very pleasant surprise! Once we got up to the room again it was very lovely and clean. The room I would say is still on the smaller side but for what we needed it was perfect! I loved the idea of the Alexa (although personally we didn’t need to use it) the only small thing we would change would be being able to access iPlayer on the tv but this did not ruin our stay in any way of course! Overall this was a brilliant hotel and we would definitely stay again!!!!

by Neamh A

Wonderful

9 of 10 stars review on Booking.com - 05 Nov 2022

Great breakfast spread
Bed comfortable
Great location
Parking nearby (payable)
Staff friendly

by Theresa, United Kingdom

Totally fantastic hotel

10 of 10 stars review on Booking.com - 05 Nov 2022

Clean and comfortable bed, excellent staff and fantastic breakfast. Plus the location is spot on.

by Richard, United Kingdom

Good Central Hotel, staff are amazing

5 of 5 stars review on TripAdvisor - 26 Oct 2022

The hotel is located in an old building, so don't expect perfection. That said, the room was clean and tidy. The air conditioning was slightly noisy but the comfortable bed made sure it didn't keep us awake :-)
The staff were excellent, chatty at check in without being OTT and very helpful. We stay about 4 times a year and would dread staying somewhere else!

by Simon W, Gloucestershire, United Kingdom

Good

4 of 5 stars review on TripAdvisor - 24 Oct 2022

Great location. Parking near by. Discount on parking in Lace market parking.
Friendly staff. Good shopping centre.
A few cons. Hotel very warm. Air con a little noisy . Small fixed shower.
Plenty to do around Nottingham. Didn’t really hear any noise after 11. But didn’t bother us.
Hotel is very quirky. Must say the buffet breakfast was excellent quality. Best we’ve had when staying in Hotels.
Thank you.

by Jedders81, Alcester, United Kingdom

Wonderful stay

5 of 5 stars review on TripAdvisor - 23 Oct 2022

Stayed here for one night while going to a gig at a venue near by. Lovely welcome from the very friendly reception staff who stored my belongings so I could go explore as I arrived early and the room wasn't ready.
Also were very helpful when my room key-card would not work when I returned from the gig, got it working again, no issues.
The room I stayed in was cosy, had everything I needed for one night. Bed was very comfy and the Alexa's in the room are a very nice touch.
Only slight niggle was the shower would not stay up in it's stand, so ended up having to hold it.
Other than that had a wonderful stay, would stay again as it's located in the Lace Market near the tram stop and 10 mins walk from the train station making it really central and easy to get around Nottingham.

by Kelly McF, Cambridge, United Kingdom

Central cosy stay

5 of 5 stars review on TripAdvisor - 20 Oct 2022

Stayed for work, helpful & friendly reception staff. Sophia was great for recommendations and has excellent customer service skills. I would be more than happy to stay again. Clean comfortable room. Nice decor and most important a good nights sleep!

by Sherrie O, Manchester, United Kingdom

AMAZING HOTEL

5 of 5 stars review on TripAdvisor - 17 Oct 2022

It’s very convenient to live in Mercury Hotel to plan a tour in Nottingham. Regarding the excellent location, I can only take 1-minute walk to the tram station named Lace Market, it takes you to Beeston or remote retail outlets within couple of minutes. Also, I takes leisure walks within few minutes to city centre for shopping at M&S, Primark, Victor Centre, etc.

Besides, you may never forget supports/advice from the enthusiastic and knowledgeable hotel teams.

by Christina

Very Good

8 of 10 stars review on Booking.com - 07 Oct 2022

Polite staff

by Stewart, United Kingdom