Reviews

An amazing hotel with amazing staff

5 of 5 stars review on TripAdvisor - 02 Oct 2021

Stayed here for 2 nights as my apartment was being prepped for my move in. It was so amazing starting from the staff to the food and quite nice rooms with great facilities such as a gym. Had such a great chat with Chris who works at the front desk and he’s an absolutely amazing person and made my stay even better.

by Sheena H

The oldest Hotel in Nottingham still retains its charm with some super people working in it

5 of 5 stars review on TripAdvisor - 29 Sep 2021

The oldest Inn in Nottingham still draws a full house to this day. Centrally located, a few minutes walk from the station, the shopping mall and in the heart of art district it could not have been better located. There are at least a hundred restaurants nearby with most of the top rated being a few hundred feet away. The reception and the staff are a joy to interact with. Big Shout out to Sabrin, possibly one of the happiest and most helpful reception staff I have come across for a while and I travel a lot. Well done guys was a pleasure staying in Mercure George street.

by P R, Marbella, Spain

Evening Event in Function Room

5 of 5 stars review on TripAdvisor - 28 Sep 2021

We didn't stay overnight in this hotel, so the review is just for an event we hosted last night in the first floor function room.

We were assisted by the lovely Sabrin, for whom nothing was too much trouble. At the last minute we needed to completely rearrange the layout of the room, and Sabrin gave us a friendly, helpful & efficient service throughout. She also helped us move all our gear into one of the hotel's store rooms where we left it overnight.

Road access to the hotel is a little challenging, especially if you don't know your way around Nottingham, but this is in no way Mercure's fault. In fact one of the maintenance guys (I'm afraid I didn't catch his name, but thank you again) came with us in the vehicle, after he had helped us unload our equipment and carry it upstairs, and directed us to the nearest car park.

by ajtaylor44, Sutton, United Kingdom

Wedding stay

5 of 5 stars review on TripAdvisor - 27 Sep 2021

Old but beautifully quirky hotel. Great service friendly staff great breakfast. We had a king room which was nice and roomy. Great location. Oh and staff provide ear plugs as it’s located in the town centre. Would definitely recommend

by scruffjones

Lovely large rooms

4 of 5 stars review on TripAdvisor - 25 Sep 2021

We were on the first floor and the bedroom was large with a very comfortable bed it was also decorated nicely.

It is a bit noisy at night but the location is in the middle of everything so that’s to be expected and they do supply you with ear plugs.

Very impressive breakfast with plenty of choice and good quality ingredients.

The staff were all very friendly and helpful.

I would definitely recommend this hotel but only if you are tolerant to noise if not find somewhere outside of this busy City.

by loobyBucks, bucks

Fantastic experience, Sabrin was amazing showing outstanding customer care, thank you

5 of 5 stars review on TripAdvisor - 25 Sep 2021

Fantastic hotel, Sabrin was amazing

This was the 2nd time I have stayed at the Mercure in Nottingham within the past 2 years and honestly I can say that standards have not slipped at all.

This time around they have exceeded my expectations and Sabrin, was absolutely amazing.

I made this booking at the 11th hour needing a hotel to stay in for the evening of my call, and in fact Sabrin was able to successfully turn my room around for me to check into within a 45 minute notice period, I feel that Sabrin gave me her name as a point of contact and took responsibility for my 5 star rating experience , exceeding customer care and taking responsibility in my eyes for the high quality of my stay, which was successfully done.

As always the room which I requested very last minute exceeded my expectations for cleanliness, and honestly I believe the whole team at the Mercure made my stay enjoyable and worry free.

The breakfast team and breakfast choice exceeded my expectations and there was a clear choice for me as a meat eater, and the other person who I was with who is vegan, catering easily to us both.

Honestly, hands down thank you to the Mercure, in Nottingham and Sabrin for this excellent service,

I will be seeing you again in the future.

by Curt, Derby, United Kingdom

Wonderful Hotel, lovely staff

5 of 5 stars review on TripAdvisor - 23 Sep 2021

What great people, lovely hotel with great character and great location. The bar downstairs is a great atmosphere with nice seating and a wide drinks choice. Sabin the manager was brilliant and really helpful.

by Andrew

Excellent customer service

4 of 5 stars review on TripAdvisor - 22 Sep 2021

I arrived after a long day and terrible nights sleep at the Travelodge in Leeds. Sabrin Darren speedily gave me my key and checked me in. She moved me to the fourth floor to ensure I had a quiet night. Best customer service and I’ll definitely return.

by Hazel

Fab place

5 of 5 stars review on TripAdvisor - 22 Sep 2021

Stayed here for 1 night on a shopping trip.
Fantastic staff , especially Mandy , she upgraded us for free ! Lovely lady , nothing was too much trouble! Highly recommend, will definitely be booking again !!

by chapmanmandy15, Lincolnshire, United Kingdom

wonderful hotel

5 of 5 stars review on TripAdvisor - 21 Sep 2021

me and a group of friends stayed at the hotel on the 18th of September, we felt so welcomed by the lovely staff on reception and the breakfast team.

we will definitely be coming back we and will recommend this lovely hotel to anyone, such a great location for a night out or to even explore what Nottingham has to offer.

thank you so much guys

by Adam N, Nottingham, United Kingdom