Reviews

Fantastic location and wonderful service

5 of 5 stars review on TripAdvisor - 29 Aug 2021

I booked one night but decided to stay an extra night. The rooms are lovely and the hotel is situated perfectly in amongst the night life and restaurants. The reason for my review is Jack. He was so lovely and polite (the girl who was serving could learn a thing or two from his service). He was smiley, helpful and attentive to our needs. So a big thank you to Jack you made our morning. Also thanks to the reception staff as they was all so helpful and lovely. Really made our stay that bit more special :) very happy

by Kathryn H, United Kingdom.

Really nice staff, excellent manager

4 of 5 stars review on TripAdvisor - 23 Aug 2021

My husband and I stayed in the hotel in May, it was during covid. Great location, very central.
We booked a room for my daughter for a birthday/end of uni celebratio in July. Chris Butler and the staff went out of their way to make it special. They had a lovely room and were given a bottle of prosecco which was a lovely touch. They said the staff were wonderful and they had an amazing time. So belated but huge thank you to everyone there for making sure they had a great time

by Venture574412, London, United Kingdom

Mercure hotel

5 of 5 stars review on TripAdvisor - 22 Aug 2021

What a lovely hotel great location right in the heart of everything & the staff were fabulous especially the general manager Chris Butler who went above & beyond to help us we will most definitely be staying there again
Julie moon

by Julie M

Great!! Highly recommend.

5 of 5 stars review on TripAdvisor - 21 Aug 2021

We had such a good experience that I have nothing but positive aspects to share. The comfort, location, complimentary drinks, coffee, breakfast, and amenities, everything was very good. The staff members were great, but I'd like to specially thank Sophia, who kindly helped us by speaking Portuguese when necessary. Very professional, supportive, friendly and amusing. I loved it all.

by Gisele Orgado

Great Stay

5 of 5 stars review on TripAdvisor - 19 Aug 2021

Me and my partner stayed at the hotel for two nights. Its not your average hotel very querky! Me and my partner loved the hotel! Breakfast was amazing!! The room was a city pad id suggest booking a king room as we found the room a little small and found us getting in eachothers way when getting ready to go out!

We visited the adventure golf and visited the national justice museum whoch both were great so id suggest visiting.

by Naythan, Rhodes, Greece

Miss Erin Ireland

5 of 5 stars review on TripAdvisor - 18 Aug 2021

Me and my boyfriend stayed in the mercure for 3 nights for a get away it was all round great, great customer service from the lovely staff Sophia and Darren, great location because everything you need is around you right in the city centre, everything was walking distance and across the road was a weatherspoons for all you weatherspoon lovers like me and my boyfriend. The hotel was very funky and had great style which me and my boyfriend loved it was very youthful, bright and modern which is right up our street. We chose the city pad type
Of room which was perfect if you wasn’t spending as much time in your room because we was mainly going out and exploring, however if we came back we would definitely try the standard room in which it was bigger. Thankyou for having us mercure it was great.

by Erin I

Lovely hotel with great staff

5 of 5 stars review on TripAdvisor - 18 Aug 2021

The hotel was perfect for our visit to the cricket match. The lady at reception was very helpful and made us feel very welcome. The room was spacious, very clean and comfortable. Breakfast was of a high standard and the serving staff went out of their way to help with coffee, tea, food and juices. Our young children, my wife and I loved staying at the hotel and will certainly rebook when going to the next match.

by Marco, Oxford, United Kingdom

3 night break

5 of 5 stars review on TripAdvisor - 18 Aug 2021

We thoroughly enjoyed our stay at the Mercure. Very friendly staff. Location was great and we will definitely come back. We hope to be back and do a lot more as we did not realise so much history.
Every body we spoke to were happy to tell us where to go and what to see. Thank you.

by bevandmikehurn

Impromptu stop over

5 of 5 stars review on TripAdvisor - 18 Aug 2021

Decided at the last minute to extend a shopping trip. Called the reception and found me a double room straight away.
Check in was so easy and staff were lovely.
Room was small but very elegant and exceptionally clean. Drink making facilities always a bonus.
Location is perfect. In the middle of Lace Market but so quiet at night.
Will definitely stay again if I get the opportunity.

by Suzanne W

Pleasant Stay

4 of 5 stars review on TripAdvisor - 17 Aug 2021

We stayed at the Mercure on Friday 13th August as we were going to the theatre. Checkin was very good, the staff were very pleasant and polite. Our room was upgraded and was very spacious, clean with plenty of storage. The only downside was it was a little dark. We had a lovely breakfast the morning after. All in all a very nice hotel, close to the city centre and only a 20 minute walk to the train station. We would recommend it and very likely stay there again

by Chrissiebabe, Yorkie