Reviews

Girls City Break

5 of 5 stars review on TripAdvisor - 26 Jul 2021

Stayed 3 nights, so central. The staff were all AMAZING, funny, helpful and such a good atmosphere, lots of tips on where to go. Breakfast LOVELY. Glad of the air con, lovely clean rooms. Nottingham a lovely City. Will be back!

by Debbie Kent

Excellent Customer Service

5 of 5 stars review on TripAdvisor - 24 Jul 2021

On a monthly basis I train First Aid at this hotel. The customer service here is excellent. Nothing is too much trouble and each staff member upholds a high standard of customer service.

From helping me with my extensive training kit to providing coffee and water and being on hand for any questions The service gets 10/10

by Alison M

Brilliant Staff and Incredible Hotel Saved Our Trip

5 of 5 stars review on TripAdvisor - 23 Jul 2021

Honestly, what a pleasure to stay at this great hotel!

The staff were unbelievably kind and hospitable. They couldn’t of done more to make us feel welcome and comfortable.

The room was immaculate. The facilities were brilliant. The bed was so so comfy. Plus the air con was a delight too with the 30C heat outside.

Me and my girlfriend are incredibly happy following our stay. We booked the hotel last minute due to unforeseen circumstances and it certainly saved our trip. The staff were very understanding and just wanted to help as much as they could!

We will certainly be back. Whenever we come back to Nottingham, our first thought will be to stay in the Mercure!

by Jack, Halifax, United Kingdom

The loveliest Hotel in Nottingham

5 of 5 stars review on TripAdvisor - 22 Jul 2021

Me and my girlfriend came to Nottingham for a night's stay and ended up staying an extra night in the Hotel as it was beautiful. The location is right in the centre and the staff are ultra friendly and accommodating. Couldn't recommend enough

by peter

Great central position with great staff

4 of 5 stars review on TripAdvisor - 21 Jul 2021

Just had a very enjoyable 2 night stay made all the better by friendly and attentive staff. This started before we arrived with Comms with Chris the manager and Sabrin trying to make everything right from the word go. On arrival we were booked in by Sophia who continued to be helpful throughout out stay being both funny and a pleasure to deal with.
You might try to pick holes in the hotel but you can't beat the central location (other than the lack of parking) but all the staff we met were attentive, accommodating and friendly. In short they made our stay.
Well done and thank you.

by Paul T, Royal Wootton Bassett, United Kingdom

A great stay

5 of 5 stars review on TripAdvisor - 21 Jul 2021

Booked the hotel room at the very last minute (ie on the day). My girlfriend and I thought the advertised price was great value and, as soon as we arrived, we were given an upgrade by the excellent, helpful and friendly staff (thank you to Sophia #1, Sophia #2, Darren et al). The room was great, with discounted parking just a minute's stroll away, and the bar connected to the hotel was lovely, too. Perfect end to a super day. Highly recommended.

by Sean M

Great hotel

4 of 5 stars review on TripAdvisor - 20 Jul 2021

We really enjoyed our stay in a suite. The bathroom was huge with bath and separate shower. Loved having a fridge and the fancy coffee machine too. The big bed was really comfy and my teenage daughter had a separate area with a curtain she could pull across so it was private with her own TV. I would certainly recommend a visit to this quirky hotel.

by https://www.tripadvisor.com/ShowUserReviews-g186356-d189742-r798602403-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html?m=19905

Great Staff, ideal Location.

5 of 5 stars review on TripAdvisor - 20 Jul 2021

Just spent a few days with family in Nottingham. Booked The Mercure purely by chance. ideal location in the City centre. The hotel had an oldie worldy, yet contemporary feel. The Staff were both friendly and helpful, Sophia at Reception was a Star. Definitely staying here on our next visit. Would highly recommend it.

by SeamusMc, Derry, United Kingdom

Great staff great location

5 of 5 stars review on TripAdvisor - 19 Jul 2021

We recently stayed here. The hotel is in a great location in the town. All the staff were very friendly and welcoming throughout our stay. We will definitely be visiting again and would stay here again.

by Conor M

To watch England in the T20

5 of 5 stars review on TripAdvisor - 19 Jul 2021

The staff were very friendly and helpful. The place itself was lovely and clean. Fantastic location just up the hill from the city centre and only 10 minutes walk from the train station. The rooms themselves was also very clean, tidy and modern.

by Rebecca France,